At Sarkari Library (accessible from www.sarkarilibrary.in), we strive to provide the best possible digital learning experience for our members. Since our services are delivered digitally and instantly accessible after purchase, we maintain the following Refund & Cancellation Policy.
- Cancellation Policy Before Payment Confirmation: You may cancel your registration process anytime before making payment.
- After Payment Confirmation: Once your membership is activated and digital content becomes accessible, cancellations are not permitted.
- Auto-Renewal (if applicable): If your membership includes auto-renewal, you can cancel future renewals at any time from your account settings or by contacting our support team.
- Refund Policy Digital Products: As per industry standards for digital content, we do not offer refunds once access to the membership portal and content has been granted.
- Payment Errors: If you are charged due to a technical/payment gateway error (e.g., duplicate transaction, failed payment but amount deducted), please contact us with proof of payment. After verification, a refund will be initiated within 7–10 business days.
- Access Issues: If you face problems accessing your membership despite successful payment, and the issue cannot be resolved by our support team, you may be eligible for a refund on a case-by-case basis.
- Refund Timeline Approved refunds will be processed through the original method of payment only.
- Refunds may take 7–10 business days to reflect in your bank account, depending on your bank/payment gateway.
- Contact Us For any cancellation or refund-related queries, please contact us:
- Sarkari Library Website: www.sarkarilibrary.in
- Email: Contact@sarkarilibrary.in
- Phone: [Insert Contact Number]
Please include your transaction ID, registered email, and payment screenshot for faster resolution.